Refund & Cancellation Policy – UltraGITS

Effective Date: 18 October, 2025

By engaging with our services, you agree to the terms of this Refund & Cancellation Policy. All projects, training programs, and digital services at UltraGITS are executed with a clear understanding and approval from both parties (the client and UltraGITS).

1. General Policy

Words with capitalized letters have meanings defined under specific conditions. These definitions shall apply regardless of whether they appear in singular or plural.

2. Cancellation Policy

Service-Based Projects (Web, App, Digital Marketing, etc.):

• • Cancellations are accepted only within 24 hours of payment, provided the project has not been initiated.
• • Once the project scope is finalized, planning begins immediately — hence, cancellations after project commencement are not eligible for refund.

Training & Internship Programs:

• • Cancellation requests made before course commencement will be eligible for a partial refund (up to 50%) after deducting administrative charges.
• • Once the training has started, no cancellations or refunds will be permitted.
• • Course fees are non-transferable between programs or individuals.

3. Refund Policy

Refunds are processed only under genuine circumstances, such as:

• • Duplicate payment made due to a technical error.
• • Payment deducted but service not initiated due to company-side issues.

Refunds will not be provided for:

• • Change of mind after service initiation.
• • Delays caused by client-side dependencies (content, approvals, access, etc.).
• • Completed services or digital deliverables.
• • Customized or special-order services.

4. How to Request a Refund or Cancellation

• • Full Name
• • Service/Project Name
• • Payment Reference Number
• • Reason for Request

Send your request to:

Email: mail@ultragits.com
Website: https://www.ultragits.com

Our support team will review your request and respond within 3–5 business days.

5. No Refund on Promotional or Discounted Services

Payments made under offers, discounts, or promotional campaigns are non-refundable. Such services are provided at special rates with specific terms that exclude refunds or cancellations.

6. Dispute Resolution

In case of any disputes regarding refunds or cancellations, both parties agree to attempt to resolve the matter amicably through discussion before pursuing any legal remedies. All disputes shall fall under the jurisdiction of Chennai, Tamil Nadu, India.

7. Policy Updates

UltraGITS reserves the right to modify or update this Refund & Cancellation Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates your acceptance of the updated policy.

8. Contact Us

Send your request to:

Address: Faiz Manzil, 10/44, Aziz Mulk 1st St, Thousand Lights, Chennai, Tamil Nadu 600006
Email: mail@ultragits.com
Website: https://www.ultragits.com